

Thank you for your interest in joining Bippus State Bank's team located in northeast Indiana.
Open Positions
Position Details
- Job Title: Part-Time Service Associate
- Location: Roanoke, IN
- Schedule: Approximately 20-25 hours per week
- Hours: M – F 10:00a-2:00p; occasional Saturday rotation 8:00a-12:00p
Position Summary
The Part-Time Service Associate serves as a frontline representative of the branch, providing excellent customer service while processing routine financial transactions with accuracy and efficiency. This role supports day-to-day branch operations by assisting customers with deposits, withdrawals, payments, and account-related questions while following established policies, procedures, and security standards.
Key Responsibilities
- Greet customers promptly and professionally and provide a welcoming branch experience.
- Process deposits, withdrawals, payments, transfers, and check cashing transactions accurately.
- Balance cash drawer and maintain accurate transaction records throughout the workday.
- Verify customer identity and follow all security procedures and internal controls.
- Answer routine account and service questions or direct customers to the appropriate team member.
- Promote awareness of bank products and services by identifying customer needs and making appropriate referrals.
- Assist with branch opening, closing, and daily operational tasks as assigned.
- Maintain confidentiality of customer and bank information.
- Support compliance with all policies, procedures, and applicable regulations.
- High school diploma or equivalent required.
- Strong customer service and communication skills.
- Cash handling, balancing, or retail transaction experience preferred.
- Basic computer and keyboarding skills.
- Ability to work accurately in a fast-paced environment.
- Strong attention to detail, reliability, and professionalism.
- Ability to maintain confidentiality and follow procedures consistently.
- Flexible availability within branch operating hours, including occasional Saturdays
Preferred Qualifications
- Previous teller, banking, cashier, or customer-facing experience.
- Familiarity with branch operations, transaction processing, or financial services.
- Ability to build rapport with customers and identify service opportunities.
The Operations Clerk performs a variety of duties in the operations area. Including but not limited to working on check processing, adjustments, return items, exception processing, statement rendering, bookkeeping, reconciling, etc. May perform only one or a combination of these or other related operations duties on any given day.
Specific operations duties include (but not limited to):
- Prepare and analyze account reconciliations
- Research and resolve customer problems and assist coworkers
- Proof information that is input into bank software
- Monitor and ensure the correctness and completeness of Begin-of-day and End-of-day procedures, software functions and the processing calendar
- Core banking software administration
- ACH – daily management
- Internet banking administration
- Remote capture administration
- Maintaining deposit and loan records, applying payments, closing account entries.
- Reviewing new account documentation and maintaining that information on the bank’s Core system
Qualified applicants should possess the following:
- Overall knowledge of basic finance and accounting preferred
- Must be a self-starter
- Must be detail oriented
- Must possess strong computer skills utilizing but not limited to Microsoft Outlook, Excel and Word.
- Possess strong communication skills
- Possess strong research and comprehension skills