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Open Position: Service Associate (Roanoke)

Location: Roanoke Branch (577 Geiger Drive, Roanoke)

Take the next step toward your new career today! At Bippus State Bank, we aim to support and uplift the citizens and businesses of our communities. And by doing so, we focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

 

DESCRIPTION

Our Service Associates are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Bippus State Bank. Key responsibilities include:

  • Proactively identify customer needs and provide bank product and service recommendations
  • Process transactions, open accounts, and perform account maintenance.
  • Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employ problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Bippus experience.
  • Assist other departments as necessary

HOURS & BENEFITS

Full time (40 hours/week)

Healthcare, Dental, Vision, 401k, PTO, Life Insurance, PTO

QUALIFICATIONS

Experience Required: ONE (1) YEAR of relevant and transferrable sales and/or customer service experience OR an equivalent amount of directly related college education or volunteer service.

Previous banking experience is preferred, but not required.

High School Diploma or equivalent required.



CAREER ADVANCEMENT: The potential for career advancement for this position is very likely for ambitious, standout employees as many of our team members started here. Possible advancement opportunities include Personal Banker, Loan Officer, Branch Manager and Operations Clerk.
 

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Bippus State Bank is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or protected veteran status, or other status protected by law or regulation.