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Part Time Service Associate (Teller)

Location: Roanoke Branch (577 Geiger Drive, Roanoke)

 

Working at Bippus State Bank is more than a job. We’re a community bank with local roots that cares about not only our customers but our employees because at the end of the day, they are one of most important assets. When you join our team, you participate in our mission to provide financial solutions to our customers, go the extra mile to deliver exceptional service and build a better, more prosperous community around us.

DESCRIPTION

Our part time team member acts as extra support to provide our customers with superior service in an efficient, accurate, professional, friendly and confidential manner. This role will:

  • Perform account servicing:
    • Receive deposits
    • Make loan payments
    • Cash checks
    • Issue savings withdrawals
    • Record night deposits
    • Sell cashier’s checks and money orders
  • Balance and replenish ATM cash
  • Answer and direct incoming phone calls
  • Provide online banking assistance, enrollment and passwords resets
  • Process stop payments and check orders
  • Proactively establish rapport with clients
  • Identify customers’ needs, suggest and explain solutions
  • Understand, promote and advise on the bank’s products, services and electronic delivery channels
  • Resolve customer problems confidently
  • Maintain a professional manner and appearance
  • Maintain a high level of confidentiality concerning customers’ accounts and information
  • Assist other departments as necessary

HOURS

Part Time; Tuesday, Thursday 8:15 AM – 5:15 PM, Saturday 8:15 AM – 12:15 PM

QUALIFICATIONS

  • High school or equivalent (required)
  • Banking experience (preferred)
  • Sales or customer service experience
  • Technology proficiency
  • Attention to detail
  • Ability to work well with others in a team environment

Please email resume to mquickery@bippusbank.com with the position you're applying for as the Subject line.